Chain Bridge Bank is dedicated to protecting your confidential information.  As part of that effort, we maintain this page with current security alerts.  Here, we pass on to you any alerts that we receive about ongoing scams, so you can be proactive in defending yourself from criminals.  Professional data thieves target both institutions and individuals, so it is always important to remain vigilant and to treat requests for your information very carefully.  Please check back from time to time for new alerts and warnings.

Chain Bridge Bank does not solicit information (Social Security Number, account numbers, credit card numbers, passwords, etc) by means of email. If you receive an email requesting confidential information from someone claiming to represent Chain Bridge Bank, do not respond to the email. Please call any one of our representatives to report any solicitation of this kind that you receive.

Many of the alerts you will find on this page come from the FBI's 'New E-Scams & Warnings' page.  It is an excellent resource for keeping up with the most recent online threats.

Malware Installed on Travelers’ Laptops Through Software Updates on Hotel Internet Connections (May 9, 2012)

Recent analysis from the FBI and other government agencies demonstrates that malicious actors are targeting travelers abroad through pop-up windows while they are establishing an Internet connection in their hotel rooms.

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E-mail Claiming to Be From the FDIC (April 10, 2012)

The Federal Deposit Insurance Corporation (FDIC) has received numerous reports of fraudulent e-mails that have the appearance of being sent from the Publishers Clearing House that make reference to the FDIC. The e-mails inform the recipient that he or she is the winner of a large cash prize and instructs themto obtain a “Check Insurance Certificate from FDIC.” The e-mails state the FDIC will be “requesting a fee of $1,000.00” to provide the “Check Insurance Certificate.” The e-mails state that the recipient is to write to the FDIC via e-mail for instructions on how to send the requested fee. A fraudulent phone number and e-mail address are provided..
 

The FDIC does not issue anything called a “Check Insurance Certificates.” These e-mails are fraudulent and were not sent by Publishers Clearing House or the FDIC. Recipients should consider the intent of these e-mails as an attempt to steal money or collect personal or confidential informationfrom the recipient. Recipients should NOT, under any circumstances, send funds as requested or provide any personal financial information through this media.
 

Security Breach at Credit Card Processor Global Payments (April 2, 2012)

On March 30, it was reported that Global Payments, Inc., a large debit/credit card merchant processor, experienced a security breach in which credit and debit card account numbers were stolen. According to Global, no personal information, such as name, address, or social security number information, was taken. To date, Global has reported that no fraudulent activity has occurred on the compromised cards.
 

Chain Bridge Bank’s processor will notify us if any of our customers’ cards have been compromised. If your card is one of those affected, we will notify you, close the affected card, and replace it with a new one. We also have a fraud service that monitors your account for suspicious activity. In the event of a potential problem, you will be contacted to verify the legitimacy of the transaction. 
 

Some tips you can take to keep your account safe: 
 

• Check your account as often as possible to ensure that all debit card activity is legitimate. Should you find a questionable transaction on your account, contact the merchant for clarification or contact us directly at 703-748-2005 or customerservice@chainbridgebank.com.
• If your card gets lost or stolen, call 866-546-8273 immediately so that the card can be shut down right away.
• Keep your debit card in a safe place and be alert when using it, especially at ATMs and gas stations where small skimming devices are often installed.
• Safeguard your PIN and do not share it with others.

FBI Alert: Malware Targets Bank Accounts - ‘Gameover’ Delivered Via Phishing E-Mails  (January 6, 2012)

Cyber criminals have found yet another way to steal your hard-earned money: a recent phishing scheme involves spam e-mails—purportedly from the National Automated Clearing House Association (NACHA), the Federal Reserve Bank, or the Federal Deposit Insurance Corporation (FDIC)—that can infect recipients’ computers with malware and allow access to their bank accounts. (more)

OCC Alert: Masquerading Web site: Helpwithmybank.com  (November 17, 2011)

The Office of the Comptroller of the Currency (OCC) has been informed that the above-mentioned Web site, “helpwithmybank.com,” is attempting to masquerade as the legitimate Web site, “helpwithmybank.gov,” and contains potentially damaging malware. The illegitimate site redirects the user to the legitimate site “helpwithmybank.gov” in an attempt to convince users that they are connecting to a legitimate site. Attempts to connect to the fake Web site could expose the user to harmful malware.

ABA Warns Bankers About Fraudulent E-Mail  (June 7, 2011)

ABA’s name is being used in a new phishing e-mail, the association learned yesterday. The e-mail informs recipients that the ABA eLearning portal database has been compromised and instructs recipients to reset their user name and password using an enclosed link.  (more)

Fraudulent E-Mails Claiming to Be From the FDIC (June 6, 2011)

The Federal Deposit Insurance Corporation (FDIC) has received numerous reports of fraudulent e-mails that have the appearance of being from the FDIC.  (more) 

NACHA Phishing Alert (April 25, 2011)

NACHA — The Electronic Payments Association has received reports that individuals and/or companies have received a fraudulent email that has the appearance of having been sent from NACHA and signed by a non-existent NACHA employee. Specifically, this email claims to be from the “Electronic Payments Association” and appears to be coming from the email address “payments@nacha.org.” (more)