Designed and tested with and by industry experts, Chain Bridge Bank’s online banking state-of-the-art technologies will protect your information. Government regulators oversee all of our banking operations including online banking. In addition to these security measures, government agencies regularly audit our operations to ensure we comply with best business practices and the law.
At Chain Bridge Bank, we recognize security concerns and we are serious about security issues. In addition to our high security standards offline, we incorporate many security tiers into Chain Bridge Bank’s internet banking system. Every possible effort is made to ensure that your account information is protected from unauthorized access.
Multifactor authentication derives its name from the concept that a client can be identified by three factors: something he/she knows, something he/she has and something he/she is. Multifactor authentication uses these factors to identify the client when conducting financial transactions online. Multifactor Authentication is another innovative solution that enables banks to proactively protect their clients from Internet fraud and the related financial losses, and comply with the related regulatory requirements.
SSL and Firewalls
Chain Bridge Bank’s online banking is accessed through a Secure Socket Layer (or SSL). This means all data transmitted to or from our computer systems are encrypted using the most sophisticated security available to protect your money and privacy. Several firewalls exist to prevent unauthorized access to the system and to ensure your information is accessible only by using a correct Internet Banking ID and Internet Banking password.
Security Software on Processing System
Chain Bridge Bank’s online banking is a secure area. No one can view, obtain, or intercept information from this secure area without a proper Internet Banking ID and Internet Banking password. The "https" indicates that a secure connection has been made with the server.
Netscape Navigator: Upon entering www.chainbridgebank.com, users with older versions of Netscape will find a key in the lower left corner switching from broken to a complete key indicating a secure connection. On newer versions of Netscape a lock in the lower right corner will switch from open to closed. The key will remain complete or the lock will remain closed as long as you remain in Chain Bridge Bank’s website or if you log into your online banking with your user ID and user password.
Microsoft Internet Explorer: Upon entering www.chainbridgebank.com, users will find a completely closed lock in the lower right corner indicating a secure connection. The lock will remain closed as long as you remain in Chain Bridge Bank’s website or if you log into online banking using your user ID and user password.
Note: You may receive a message to change your browser settings when requesting a document from a secure area. Follow your browser instructions.
Protecting Information Online
It is very important that only you know your User ID and Password. This is the only way your account may be accessed. Three (3) unsuccessful attempts will lock out the User from accessing their account. If a user becomes locked out, a call must be placed to a Personal Banker at our McLean location.
Chain Bridge Bank does not solicit information (Social Security Number, account numbers, credit card numbers, passwords, etc) by means of email. If you receive an email requesting confidential information from someone claiming to represent Chain Bridge Bank, do not respond to the email. Please call any one of our representative to report any solicitation of this kind that you receive.
Account Numbers Not Visible
Chain Bridge Bank will not put your account number(s) online and can not be found anywhere on Chain Bridge Bank’s online banking. An exception is that your account number(s) can be found on all statements viewed online. A "Pseudo Name" is used in place of an account number to maximize the security of your online banking experience.
Automatic Log Off
After a ten-minute period of inactivity, the system will automatically log you off and force you to re-enter your User ID and Password.
Your Role in Security
- Choose a good password!
- You should carefully select a password that is hard to guess and never use a word that can be found in the dictionary.
- Memorize your password! Even the best password is worthless if it's written on a note attached to your computer or an entry in your checkbook.
- Don't share your Internet Banking password with anyone else. Your password is designed to protect the privacy of your banking information, but it will only work if you keep it to yourself. If you think your password has been compromised, change it immediately online and immediately contact the Bank. Call us at 703-748-2005 or send us a note using the tab labeled "Contact Us" near the bottom of our web page.
- Change your Login ID and password as often as you wish. (We recommend changing your password at least once each month.)
- Don't leave your computer unattended during a online banking session - click on "exit" to end your session.
- Once you have finished conducting your banking on the Internet, always sign off before visiting other Internet sites.
- If anyone else has access to your computer, clear your browser's cache in order to eliminate copies of Web pages that have been stored on your hard drive.
- Avoid using public Internet access terminals when conducting your Internet banking.
Important Note: While we continue to do everything possible to ensure the security of our system, we are not responsible for any breach of security that is outside of our control.