Thank you for contacting Chain Bridge Bank, N.A. Your message has been received and routed to the appropriate department. We typically respond within 3 business hours. If your matter is urgent, please call us at (703) 748-2005 during business hours (Monday through Friday, 9:00 a.m. to 5:00 p.m. ET). For account-specific questions, we recommend using the secure message feature in Online Banking (personal) or Treasury Management (business) so you can safely include account details.
Contact
Reach a person or department at the Bank
To contact Chain Bridge Bank, N.A., call (703) 748-2005 (toll free 1-855-899-2265), Monday through Friday, 9:00 a.m. to 5:00 p.m. Eastern Time, or send a message through the contact form. Form submissions are routed by department and typically answered within 3 business hours.
Current clients with account-specific questions should log in to Online Banking or Treasury Management and send a secure message; typical response is within 1 business hour.
Available 24/7
Report a lost or stolen card
These lines are answered 24 hours a day, 7 days a week, including holidays.
Debit card 888-297-3416
Business credit card 855-293-2458
By Department
Reach the right department
Call the department directly, or select the same department in the contact form and your message goes to that team. Department lines are answered Monday through Friday, 9:00 a.m. to 5:00 p.m. Eastern Time.
| Department | Telephone |
|---|---|
| Business Credit Card | 1-866-748-2001 |
| Commercial Deposits | (703) 748-3444 |
| Commercial Lending | (703) 748-2005 |
| Debit Card Support | (703) 748-3430 |
| Mortgage / Home Loans / Personal Loans | (703) 748-2006 |
| Online and Mobile Banking | (703) 748-3442 |
| Personal Banking | (703) 748-2005 |
| Political Banking | (571) 899-6660 |
| Treasury Management | (703) 748-3444 |
| Trust & Wealth Services | (703) 748-3445 |
For all other matters, call the main line or select “Other” in the contact form. For business credit card services (activation, disputes, PIN management), see Business Credit Card support.
Visit Us
Headquarters in McLean, Virginia
Chain Bridge Bank, N.A. provides in-person banking services from its headquarters at 1445-A Laughlin Avenue, McLean, Virginia 22101-5737. The lobby is open Monday through Friday, 9:00 a.m. to 5:00 p.m. Eastern Time.
Frequently Asked Questions
Contact questions
What is the phone number for Chain Bridge Bank, N.A.?
The main line is (703) 748-2005, toll free 1-855-899-2265, answered Monday through Friday, 9:00 a.m. to 5:00 p.m. Eastern Time. Direct department lines are listed in the directory on this page.
How do I report a lost or stolen card?
Call 888-297-3416 for a debit card or 855-293-2458 for a business credit card. Both lines are answered 24 hours a day, 7 days a week, including holidays.
How do I ask a question about my account securely?
Log in to Online Banking (personal) or Treasury Management (business) and use the secure message feature. Secure messages are typically answered within 1 business hour and are the safest way to discuss account-specific matters.
How quickly does the Bank respond to the contact form?
Contact form submissions are routed to the department you select and are typically answered within 3 business hours, Monday through Friday, 9:00 a.m. to 5:00 p.m. Eastern Time.
Send Us a Message
Contact form
Complete the form below. Select the department that best matches your inquiry; your message is routed directly to that team and is typically answered within 3 business hours. For general inquiries, you may also email info@chainbridgebank.com.
Security reminder. Please do not include account numbers, Social Security numbers, login credentials, card numbers, or wire instructions in this form or in email. To discuss account-specific matters securely, log in to Online Banking or Treasury Management and use the secure message feature.
Chain Bridge Bank, N.A. · NMLS ID #405543
