Overview
Personal banking in McLean, Virginia
Chain Bridge Bank, N.A. is a national bank headquartered in McLean, Virginia, providing personal deposit accounts, digital banking, debit cards, and personal lending to individuals and families. Every account is opened and serviced by the personal banking team at the McLean office, in person, by phone, by video call, or through the Bank’s online application.
Officers on that team have the authority to resolve account matters directly. For lending, trust, or investment needs, the team introduces the client to the appropriate department of the Bank.
Headquarters
1445-A Laughlin Avenue, McLean, Virginia, near Tysons, Great Falls, Vienna, and Arlington. Directions and hours.
Charter
National bank, Charter No. 24755, supervised by the Office of the Comptroller of the Currency. The Bank’s holding company, Chain Bridge Bancorp, Inc., is listed on the New York Stock Exchange (NYSE: CBNA). See the Corporate Structure and Regulatory Profile.
Who services the account
The personal banking team at the McLean office, for deposit accounts, digital banking, and debit cards. Loan, trust, and investment requests are referred to the Bank’s lending and trust departments.
Point of contact
703.748.2005, or toll free 1.855.899.2265, Monday through Friday, 9:00 a.m. to 5:00 p.m. Eastern Time.
Personal services
Personal services of the Bank
Deposit accounts, digital banking, and debit cards are handled by the personal banking team. Personal loans are handled by the Bank’s lending officers. Each service links to its own page.
Personal Deposit Accounts
Free Checking, Interest Checking, the Money Market Account, the Savings Account, and the Certificate of Deposit, with terms 3 to 60 months. Minimum opening deposits and balance requirements are listed on the accounts page.
Personal deposit accountsDigital Banking
Online and mobile banking with mobile deposit, Bill Pay, bank-to-bank transfers, e-statements, two-factor authentication, and secure messaging with a banker. Eligible accounts receive instant payments through the FedNow® Service and the RTP® network.
Digital bankingDebit Cards
A Mastercard® debit card for personal accounts. Cardholders may freeze the card, set spending limits, and receive text or email alerts. There is no Chain Bridge charge for using another bank’s ATM; the other bank may impose a surcharge, and the Bank reimburses the first five such surcharges per cardholder each month. Cardholder benefits are described separately.
Debit cardsZelle® and Digital Wallet
Send and receive money with people the client knows and trusts through Zelle, within digital banking. Add a Chain Bridge debit card to Apple Pay or Google Pay through the digital wallet.
ZelleExecutive Line of Credit
A personal line of credit for executives and professionals, priced from the Wall Street Journal prime rate and available with or without collateral. Reviewed by the Bank’s lending officers in McLean. Subject to credit approval.
Executive line of creditInstallment Loans
Fixed-payment personal loans for purposes such as debt consolidation, a home renovation, or a large expense, reviewed by the Bank’s lending officers. Subject to credit approval.
Installment loansReference pages. Current interest rates and annual percentage yields are published on the Deposit Rates page. The Routing Number page lists incoming wire and ACH instructions. Clients holding balances above the standard FDIC insurance limit may read about IntraFi Cash Service® (ICS®).
Residential mortgages are handled by the Bank’s Mortgage Department in McLean, which lends in Virginia and the Washington, D.C. region. See Mortgage Loans.
Banking for a business or organization? Business checking, money market, and savings accounts are described on the Business Deposit Accounts page, and the Commercial Banking page describes treasury management, lending, and industry-specific banking.
Client resources
For current clients
- Enroll in digital bankingFirst-time setup for online and mobile banking. Current users sign in from the Login menu above.
- Lost or stolen debit card: 888.297.3416Available 24 hours a day. Cards can also be frozen in digital banking.
- Routing number and wire instructionsIncoming wire and ACH transfer details.
- Security CenterFraud prevention guidance and how to report suspicious contact.
- Digital Banking FAQAlso: Zelle FAQ and Digital Wallet FAQ.
- Funds Availability DisclosureAlso: Online Banking Agreement and digital banking requirements.
How the Bank works
Bankers the client comes to know
Opened and serviced by the same team
The personal banking team that opens an account also services it, so clients speak with people who know the account.
Authority to resolve account matters
Personal banking officers have the authority to resolve deposit and account matters directly. Loan, trust, and investment requests are introduced to the appropriate department by the team.
No commissions
All Bank personnel are salaried and receive no commissions.
Answered in McLean
Calls are answered by Bank staff at the McLean headquarters, Monday through Friday, 9:00 a.m. to 5:00 p.m. Eastern Time.
Personal banking team
The team that opens and services personal accounts
For matters requiring senior attention, contact Heather L. Schoeppe, Executive Vice President and Chief Retail Banking Officer. All officers of the Bank are listed under Our Professionals.
Do not send confidential personal, financial, or account information by email or through a web form.
Frequently asked questions
Personal banking questions
What is personal banking at Chain Bridge Bank, N.A.?
Personal banking at Chain Bridge Bank, N.A. is deposit, digital banking, debit card, and personal lending service for individuals and families, provided from the Bank’s headquarters in McLean, Virginia. Deposit accounts are opened and serviced by the personal banking team. Personal loans are handled by the Bank’s lending officers.
What personal deposit accounts does the Bank offer?
Free Checking, Interest Checking, the Money Market Account, the Savings Account, and the Certificate of Deposit. Free Checking has no minimum balance requirement and no monthly maintenance service charge. Each account is described on the Personal Deposit Accounts page, and current rates are published on the Deposit Rates page.
Where does the Bank serve personal clients?
The Bank is headquartered in McLean, Virginia. Its personal banking team serves individuals and families across Northern Virginia and Washington, D.C., including Arlington, Fairfax, and Loudoun counties, and clients in other states. Every account is opened and serviced by that team in McLean, in person, by phone, or by video call.
Can I open an account without visiting the Bank?
Yes. A member of the personal banking team opens the account with the client by phone or video call, and account documents are signed electronically. Clients who prefer to open an account in person are welcome at the McLean office. Account opening is subject to the Bank’s approval and identity-verification requirements.
Can deposits above the standard FDIC insurance limit be placed through the Bank?
Yes, through IntraFi Cash Service (ICS). The standard maximum deposit insurance amount is $250,000 per depositor, per insured bank, for each account ownership category. With ICS, the Bank, acting as custodian, places a client’s funds at other FDIC-insured banks in the IntraFi network in amounts below that limit at each bank, so the placed funds are eligible for FDIC insurance at those banks. The Bank does not provide deposit insurance above the standard limit, and IntraFi is not a bank. A client’s balance at the Bank may exceed the limit before a placement settles or after a withdrawal, and the client is responsible for monitoring any deposits held directly at a network bank. Deposit placement is subject to the terms, conditions, and disclosures in the applicable agreements; the full required disclosure appears on the ICS page.
How does a personal client obtain a loan, mortgage, or trust services?
The personal banking team introduces the client to the appropriate department. Personal lines of credit and installment loans are handled by the Bank’s lending officers, and residential mortgages by the Mortgage Department. Trust and fiduciary matters are referred to the Trust & Wealth Department, which describes its services on its own pages. Trust, fiduciary, investment, and custody products are not deposits, are not insured by the FDIC, and may lose value.
How does a client begin a personal banking relationship?
Call the personal banking team at 703.748.2005 or toll free 1.855.899.2265, Monday through Friday, 9:00 a.m. to 5:00 p.m. Eastern Time, or use the Get in Touch page to request a call. A member of the team opens the account with the client by phone or video call. Confidential personal, financial, or account information should not be sent by email or through a web form.
Begin a relationship
Speak with the personal banking team
New relationships begin with a conversation. Call 703.748.2005 or toll free 1.855.899.2265, Monday through Friday, 9:00 a.m. to 5:00 p.m. Eastern Time, or use the Get in Touch page to request a call. A member of the team opens the account with the client by phone or video call, with documents signed electronically. Accounts may also be opened through the online application; a member of the team reviews and follows up on each one.
Do not send confidential personal, financial, or account information by email or through a web form.
Account opening is subject to the Bank’s approval and identity-verification requirements. Account terms, service charges, and features are governed by the Bank’s deposit account agreements, the Online Banking Agreement, and current disclosures. Deposit accounts are insured by the FDIC up to the limits set by law. Member FDIC.
All loans, lines of credit, credit limits, rates, terms, collateral requirements, and other conditions are subject to credit approval. This page is not a commitment to lend. Equal Housing Lender.
Non-deposit products. Trust, fiduciary, investment, and custody accounts and products offered through the Bank’s Trust & Wealth Department are not deposits or other obligations of Chain Bridge Bank, N.A.; are not guaranteed by the Bank; are not insured by the FDIC or any other federal government agency; and are subject to investment risk, including possible loss of the principal amount invested.
Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license. IntraFi, ICS, and IntraFi Cash Service are registered service marks of IntraFi LLC; deposit placement through ICS is subject to the terms, conditions, and disclosures in the applicable agreements. Apple Pay is a trademark of Apple Inc. Google Pay is a trademark of Google LLC. Mastercard is a registered trademark of Mastercard International Incorporated. FedNow is a registered service mark of the Federal Reserve Banks. RTP is a registered service mark of The Clearing House Payments Company L.L.C.
Chain Bridge Bank, N.A. does not provide tax, legal, or accounting advice. Clients should consult their own advisors.
Last reviewed: September 15, 2026.
