Overview
Debit cards for personal and business deposit clients
A Chain Bridge Bank, N.A. debit card is a Mastercard® debit card linked to your Bank checking or deposit account. It works wherever Mastercard is accepted, can be added to Apple Pay and Google Pay and used at ATMs. The Bank is a national bank headquartered in McLean, Virginia, serving clients nationwide. Personal and business deposit clients can request a card and manage it in online banking or the Chain Bridge Bank, N.A. app.
A debit card is included with Free Checking, Interest Checking, and the Money Market Account (Personal Deposit Accounts). An ATM/debit card is available at no charge with the Bank’s business, political, PAC, and 501(c)(4) checking accounts and the Business Money Market Account (Business Deposit Accounts, Political and PAC Deposit Accounts).
Every card includes card controls, round-the-clock fraud monitoring, anti-fraud text alerts, and Mastercard benefits. Text alerts go to the mobile number on your account, so keep a current mobile number on file. Clients on Personal and Business Banking can freeze a card, set spending limits, place a travel notice, and report a lost or stolen card in online banking or the mobile app.
Card controls
Freeze your card, set limits, and place travel notices
Card controls are available in Personal and Business Banking and in the mobile app. Changes take effect when you save them. Card controls are not available in the Treasury Management platform; Treasury Management clients call Debit Card Support to freeze or replace a card.
Freeze and unfreeze
Suspend a card if you misplace it, then unfreeze it once you find it.
Set spending limits
Set transaction and daily limits on a card to match how you use it.
Place a travel notice
Add a travel notice so purchases away from home are recognized while you are traveling.
Activate or replace
Activate a new card, or mark a card lost or stolen to cancel it and order a replacement.
Where to manage your card: sign in through the Personal and Business Banking login. See Digital Banking and the Digital Banking FAQ. Card controls are governed by the Online Banking Agreement, effective August 11, 2026.
Security
Fraud monitoring and anti-fraud text alerts
Every Chain Bridge debit card is monitored for unusual activity around the clock. If a transaction looks unusual, the Bank may send a text alert to the mobile number on file asking you to confirm or decline it. If you do not respond, the Bank may call you. The Bank’s alerts do not include links. They do not ask for your card number or PIN. Reply STOP to end text alerts. Standard message and data rates may apply.
If you believe your card or account information has been compromised, contact the Bank right away. The Security Center explains how the Bank communicates with clients and how to recognize fraud attempts.
Learn more: visit the Security Center for current fraud-prevention guidance.
Digital wallet
Apple Pay and Google Pay
Add your Chain Bridge debit card to Apple Pay or Google Pay to pay with your phone or watch in stores, in apps, and online. You can add the card to more than one device. Apple and Google state that your card number is not stored on the device and is not shared with merchants when you pay.
Set it up: see Digital Wallet for supported devices and steps. To send money to people you know and trust, the Bank also offers Zelle®.
ATM access
Use ATMs that display the Mastercard mark, with surcharge reimbursement
Use your debit card to withdraw cash at ATMs that display the Mastercard mark. There is no charge by Chain Bridge Bank, N.A. for using another bank’s ATM. Daily ATM withdrawal and purchase limits apply to each card. Your limits are in the disclosures you received with the card. To confirm or change a limit, contact Debit Card Support.
How surcharge reimbursement works. When you use another bank’s ATM, that bank may add its own surcharge. The Bank reimburses the first five of these surcharges per cardholder each month.
The debit card is issued at no charge. Charges that may apply, including replacement card, foreign conversion, and expedited delivery, are listed in the current Service Charge Schedule.
Cardholder benefits
Mastercard benefits
Chain Bridge debit cards include cardholder protection benefits provided by Mastercard. These benefits are described in the Mastercard Guide to Benefits and are subject to its terms, conditions, and exclusions. They are provided by Mastercard International Incorporated and are not products of Chain Bridge Bank, N.A.
See what is included: review Debit Mastercard Benefits or the Mastercard Guide to Benefits (PDF).
Lost or stolen
Report a lost or stolen debit card
If your debit card is lost or stolen, freeze it in the mobile app if your platform offers card controls, and call the Bank. The Bank cancels the card and orders a replacement. Report unauthorized activity as soon as you notice it. Your rights and responsibilities for unauthorized transactions are described in the Electronic Fund Transfer disclosure (PDF) for personal accounts and in the Business Debit Card Agreement (PDF) for business accounts.
Freeze it in the app
Personal and Business Banking clients: open the mobile app, select Manage Debit Card, and suspend the card. Not available in Treasury Management.
Digital Banking FAQHave a business credit card? Lost or stolen business credit card reporting and cardholder services are listed on the Business Credit Card page.
Frequently asked questions
Debit card questions
How do I report a lost or stolen Chain Bridge debit card?
Call the lost or stolen debit card line at (888) 297-3416, available 24 hours a day, 7 days a week. Personal and Business Banking clients can also freeze the card in the mobile app under Manage Debit Card. For other debit card questions during business hours, call Debit Card Support at (703) 748-3430, Monday through Friday, 9:00 a.m. to 5:00 p.m. Eastern Time.
Can I freeze my debit card or set spending limits?
Yes. You can freeze and unfreeze a card, set transaction and daily limits, place a travel notice, and activate a new card in Personal and Business Banking or the mobile app. Changes take effect when you save them.
Does Chain Bridge Bank, N.A. reimburse ATM fees?
There is no charge by Chain Bridge Bank, N.A. for using another bank’s ATM. The other bank may add a surcharge. The Bank reimburses the first five of these surcharges per cardholder each month. Replacement card, foreign conversion, and expedited delivery charges are listed in the current Service Charge Schedule.
Can I add my debit card to Apple Pay or Google Pay?
Yes. You can add your Chain Bridge debit card to Apple Pay or Google Pay and pay with your phone or watch in stores, in apps, and online. See the Digital Wallet page for supported devices and setup steps.
What card network is the Chain Bridge debit card on?
Chain Bridge debit cards are Mastercard debit cards. They work wherever Mastercard is accepted and include cardholder protection benefits provided by Mastercard, subject to the Mastercard Guide to Benefits.
Who can get a Chain Bridge debit card?
Debit cards are issued to eligible personal and business deposit account holders. To request a card, open a personal or business deposit account with Chain Bridge Bank, N.A., or contact the Bank about an existing account. Issuance is subject to the Bank’s account agreements and verification requirements.
How do I activate a new debit card?
Personal and Business Banking clients activate a new card in online banking or the mobile app under Manage Debit Card, following the instructions provided with the card. After activation, you can set or update your PIN and add the card to a digital wallet.
Get started
Open an account or manage your card
Debit cards are issued to Chain Bridge deposit clients. Open a personal or business deposit account, or manage an existing card in online banking. To talk with the Bank, use the Get in Touch page and select Debit Card Support.
This page is provided for informational purposes only.
Debit cards are issued to eligible deposit account holders and are subject to the Bank’s deposit account agreements, the card terms, and applicable law.
Card controls are provided through Personal and Business Banking and the mobile app under the Online Banking Agreement, and are not available in the Treasury Management platform. Availability depends on account type and program parameters.
Apple Pay is a trademark of Apple Inc. Google Pay is a trademark of Google LLC. Mastercard is a registered trademark of Mastercard International Incorporated. Member FDIC.
Last reviewed: September 16, 2026.
