Overview
Online and mobile banking for personal clients
Digital banking at Chain Bridge Bank, N.A. is online and mobile access to personal accounts: balances and statements, Bill Pay, bank-to-bank transfers, Zelle®, mobile check deposit, debit card controls, and secure messaging with a banker. It is available to clients who hold a personal deposit account with the Bank.
Use of online and mobile banking is governed by the Online Banking Agreement. Eligible accounts receive instant payments through the FedNow® Service and the RTP® network.
Who it is for
Clients who hold a personal deposit account. Businesses and organizations use Treasury Management.
Enrollment
Enroll in digital banking for first-time setup. Current users sign in from the Login menu at the top of this page.
Before you begin
Equipment, hardware, and software requirements are listed separately, along with the Funds Availability Disclosure.
Support
703.748.2005, or toll free 1.855.899.2265, Monday through Friday, 9:00 a.m. to 5:00 p.m. Eastern Time. Secure messaging is inside digital banking.
In digital banking
What a client can do
Most features are available in a browser and in the Bank’s mobile app. Check deposit requires the mobile app. Each area links to its own page.
Accounts and Statements
View balances, transaction history, statements, documents, and notices in one place. Set account nicknames and arrange the accounts dashboard. Enroll in e-statements to receive statements, notices, and tax documents electronically.
Compare Free Checking, Interest Checking, the Money Market Account, the Savings Account, and Certificates of Deposit.
Open new accountsPayments and Transfers
Pay bills through Bill Pay, move money with bank-to-bank transfers, and send money through Zelle® to people the client knows and trusts. Eligible accounts receive instant payments through the FedNow® Service and the RTP® network.
ZelleMobile App and Deposit
Download the Chain Bridge Bank, N.A. app from the App Store or Google Play and sign in with digital banking credentials. Deposit a check by photographing it, tag transactions, add notes, and attach an image of a receipt. Deposit limits may apply.
Digital banking questionsDebit Card Controls
Freeze a card, set spending limits, place a travel notice, and block transactions by vendor type. Text and email alerts report balances and transaction amounts. Cardholder benefits are described separately.
Debit cardsDigital Wallet
A Chain Bridge debit card can be added to Apple Pay or Google Pay, then used to pay from a mobile device. The card is added in the wallet app on the device, not from inside the Chain Bridge app.
Digital walletSecurity and Sign-In
Enroll in two-factor authentication. Use a biometric or four-digit passcode on a mobile device, switch between accounts, and reset a forgotten password through self-service recovery.
Security CenterReference pages. The Routing Number page lists incoming wire and ACH instructions. Current interest rates and annual percentage yields are published on the Deposit Rates page. Clients holding balances above the standard FDIC insurance limit may read about IntraFi Cash Service® (ICS®).
Personal banking. Deposit accounts, debit cards, and personal lending are described on the Personal Banking page. Accounts are opened by the personal banking team in McLean, Virginia.
Banking for a business or organization? Business clients use Treasury Management, a separate service with its own login, described on the Commercial Banking page.
Client resources
For current clients
- Enroll in digital bankingFirst-time setup for online and mobile banking. Current users sign in from the Login menu above.
- Digital banking questionsAnswered further down this page. Also: Zelle FAQ and Digital Wallet FAQ.
- Lost or stolen debit card: 888.297.3416Available 24 hours a day. Cards can also be frozen in digital banking.
- Chain Bridge Bank app for iPhoneAlso on Google Play for Android. Sign in with digital banking credentials.
- Security CenterFraud prevention guidance and how to report suspicious contact.
- Routing number and wire instructionsIncoming wire and ACH transfer details.
- Online Banking AgreementAlso: digital banking requirements, the Funds Availability Disclosure, and the Privacy Statement.
Getting started
Four steps to set up an account
Hold a personal deposit account
Digital banking is available to clients with a personal deposit account. The personal banking team opens accounts by phone or video call, or a client can use the online application.
Enroll online
First-time setup begins on the enrollment page. Current users sign in from the Login menu at the top of this page, or in the mobile app.
Set up authentication
Enroll in two-factor authentication, then add a biometric or four-digit passcode on a mobile device.
Turn on statements and alerts
Enroll in e-statements, and set the balance, transaction, and card alerts the client wants to receive.
Frequently asked questions
Digital banking questions
What is digital banking at Chain Bridge Bank, N.A.?
Digital banking is online and mobile access to personal accounts at Chain Bridge Bank, N.A. It covers balances and statements, Bill Pay, bank-to-bank transfers, Zelle, mobile check deposit, debit card controls, and secure messaging with a banker. Use of the service is governed by the Online Banking Agreement.
How does a client enroll in digital banking?
Clients who hold a personal deposit account enroll on the Bank’s enrollment page. Current users sign in from the Login menu at the top of this page. Equipment, hardware, and software requirements are listed separately.
Can a client bank from a phone?
Yes. The Chain Bridge Bank, N.A. app is available on the App Store and on Google Play. A mobile device supports check deposit, biometric or four-digit passcode access, and switching between accounts. Data and message rates may apply, so clients should contact their cell phone carrier for information about their text messaging plan and coverage.
Is there a limit on mobile check deposits?
The Bank may establish, and may change at any time, limits on the number or dollar amount of items deposited through Mobile Deposit. Items deposited through Mobile Deposit are subject to the Bank’s review and approval, which occurs only during the Bank’s normal business hours on Banking Days. The Bank may reject, delay, or refuse to process any item in its sole discretion. Funds availability for consumer accounts follows Regulation CC and the Bank’s Funds Availability Disclosure. Mobile Deposit is governed by Section 5.4 of the Online Banking Agreement.
How does a client send money to another person?
Through Zelle, within digital banking, to people the client knows and trusts. Bill Pay and bank-to-bank transfers are also available, and eligible accounts receive instant payments through the FedNow Service and the RTP network. Incoming wire and ACH instructions are on the Routing Number page.
How does a client freeze a debit card or set a spending limit?
Card controls are inside digital banking. A cardholder can freeze the card, set spending limits, place a travel notice, and turn on text or email alerts. A lost or stolen card should be reported to 888.297.3416, available 24 hours a day. Card features are described on the Debit Cards page.
How does a client reach a banker through digital banking?
Secure messaging inside digital banking reaches Bank staff, and a client can attach a transaction or a file to the conversation. The Bank can also be reached at 703.748.2005 or toll free 1.855.899.2265, Monday through Friday, 9:00 a.m. to 5:00 p.m. Eastern Time. Confidential personal, financial, or account information should not be sent by email or through a web form.
What agreement governs online and mobile banking?
The Online Banking Agreement. Electronic delivery of statements, notices, and tax documents is governed by the E-Sign Disclosure and Consent. Deposit availability is described in the Funds Availability Disclosure, and the Bank’s handling of client information is described in the Privacy Statement.
Get started
Enroll in digital banking
Clients who hold a personal deposit account can enroll online. Clients who do not yet hold an account can open one with the personal banking team by phone or video call, or through the online application. Calls are answered by Bank staff in McLean, Monday through Friday, 9:00 a.m. to 5:00 p.m. Eastern Time.
Do not send confidential personal, financial, or account information by email or through a web form.
Deposit accounts are insured by the FDIC up to the limits set by law. Member FDIC.
Use of online and mobile banking is governed by the Online Banking Agreement and the Bank’s current disclosures. Electronic delivery of statements, notices, and tax documents is governed by the E-Sign Disclosure and Consent. Account terms, service charges, and features are governed by the Bank’s deposit account agreements. Equipment, hardware, and software requirements are listed on the requirements page. Enrollment is subject to the Bank’s approval and identity-verification requirements.
Data and message rates may apply. Clients should contact their cell phone carrier for information about their text messaging plan and coverage.
App Store is a service mark of Apple Inc. Google Play is a trademark of Google LLC. Availability of the mobile app depends on the device and operating system; requirements are listed on the requirements page.
Trademarks. Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license. Apple Pay is a trademark of Apple Inc. Google Pay is a trademark of Google LLC. FedNow is a registered service mark of the Federal Reserve Banks. RTP is a registered service mark of The Clearing House Payments Company L.L.C. IntraFi, ICS, and IntraFi Cash Service are registered service marks of IntraFi LLC.
Chain Bridge Bank, N.A. does not provide tax, legal, or accounting advice. Clients should consult their own advisors.
Last reviewed: September 21, 2026.
